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What we do

Whatever you’re facing, a Samaritan will face it with you



We’re here, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.

Samaritans is not only for the moment of crisis, we’re taking action to prevent the crisis.


We give people ways to cope and the skills to be there for others. And we encourage, promote and celebrate those moments of connection between people that can save lives.


We offer listening and support to people and communities in times of need.


In prisons, schools, hospitals and on the rail network, Samaritans are working with people who are going through a difficult time and training others to do the same.


Every life lost to suicide is a tragedy, and Samaritans’ vision is that fewer people die by suicide.


That’s why we work tirelessly to reach more people and make suicide prevention a priority.


Read more about our vision, mission and values.


Who we are

During 2020, more than 20,000 people volunteered their time for Samaritans.

  • Over 16,200 trained listening volunteers responded to calls for help.
  • Over 3,200 volunteers supported the running of our 201 branches.
  • Over 1,000 prisoners volunteered as trained Listeners.

Read more about Samaritans' structure and how our volunteers, staff and branches work together.

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